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“If you’re passionate about what it is you do, then you’re going to be looking for everything you can to get better at it.”

Jack Canfield

Communication Skills

Your People will

- Gain insight into the key principles of communication

- Develop a framework for improving the effectiveness of their own communication skills

- Identify the appropriate approach to use when communicating with different people

- Enhance listening skills

- Identify barriers that lead to poor communication

- Understand how body language can influence communication outcomes

- Develop techniques for dealing with difficult people

- Gain greater self confidence and become more assertive

- Understand the qualities of successful delegators and the benefits of effective delegation

Your Organisation will

- Foster better working relationships leading to increased productivity

- See higher levels of motivation in managers and employees

- See less time wasted firefighting

- See enhanced levels of employee commitment

- See a reduction in staff turnover

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